New Business Models, Born of Crisis

Along with danger, crisis is represented by opportunity. John F. Kennedy The Business Model Conversation For many years I’ve had discussions with innovation teams about business model choices and making pivots. It’s a tough conversation, especially since in any normal business climate there is little impetus to change business models. Most companies have an established business model that works, and…

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When complete decisions are a bad idea

Academic. Theoretical. Anecdotal. These are the kinds of things people say about business decision research – and they don’t mean it as a complement. Research about how people make decisions is often seen as “interesting but useless.”  It passes the time on an airplane but doesn’t lead to better decisions as a practical matter. (more…)

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